Support Answers

It is great to hear that you are interested in cooperating with Manner.

Unfortunately, our needs in this area are currently fully covered, which is the reason why we are kindly declining your offer. This may be due to the fact that we already have a presence in this country (http://josef.manner.com/en/company/distributors) or are currently not planning any export activities.

We will keep your contact information in evidence and will contact you in case of any interest or need. For further questions, please do not hesitate to contact us at any time.
We wish you all the best!

We are very pleased that you would like to try products of our assortment once and therefore want to have free samples.
We understand your desire for product samples and memorabilia, however, we have decided to generally not ship these. 

Yet you have the opportunity to taste some of our products in selected supermarkets.

It is also possible for you to order our products online via Austrian Supermarket (http://www.austriansupermarket.com/manner-shop/).

For further information please visit https://www.manner.com/en-us/wafers-more where you learn more about the history of the famous Manner Neapolitan Wafer and the ingredients of our products. We kindly ask for your understanding and hope that we can grant you some tender moments with our sweet delights in the future.

Thank you for your message and your interest in Manner.

It’s great to hear you consider yourself a fan of the sweet delights and the athletes sponsored by Manner.
Unfortunately we have no autographs available at the moment. We hope we will receive new cards of Manner ski jumpers next season. 

Thank you very much for your understanding. 
We hope you will continue to indulge yourself with sweet delights from Manner.

Thank you for your message and the interest in our company and our sweet delights.

It is great to hear that you are interested in visiting our manufacturing facilities. We understand, that such a tour would be an interesting thing to do. Unfortunately, a guided tour through our factury is not possible. This is due to hygienic standards. Our company has very strict regulations and requirements in order to meet the  hygiene instructions provided by the IFS Food Standards. It is our primary goal to meet these standards, in order to provide the highest quality possible for our customers.

But we have a sweet tipp for you: you suggest visiting our Manner flagship store in Vienna's first district, directly beside the famous St. Stephens Church. There you can find all the sweet delights from Manner in a historical surrounding. Please find more information about the Manner shops on our website: https://www.manner.com/de-AT/uber-manner/manner-shops (german).

We kindly ask for your understanding and hope that we can grant you some tender moments with our sweet delights in the future.

We are very happy that you are interested in a cooperation between your school/university project and Manner! 

We would like to support you by sharing our knowledge and experience with you, but unfortunately, we lack the resources necessary for personal care (eg, interviews ) or for assistance in case of information material. Therefore, we cannot offer you any cooperation.

However, we would like to refer to our websites where you can learn many interesting facts and trivia about Manner and it‘s products: https://www.manner.com/en-us/ and https://josef.manner.com/en.

We would like to thank you for your understanding and wish you all the best for your project!

Thank you very much for your interest in working at Manner.

We wish to inform you that your application documents have been received by us. We will examine all of your documents carefully.

In the meantime, we would like you to get to know the world of Manner. Perhaps you can gather some interesting information for a possible incoming call with us https://josef.manner.com/en

We would like to thank you for your message and the interest in our company and our sweet delights!

We regard your commitment as a very positive thing. Of course, we like your idea of offering Manner products, which are representative for the sweet side of Vienna. 
However, we currently focus and put a lot of effort into cooperations with philanthropic organizations, like SOS Children's Village and Caritas. Thus, we have decided not to assume any further supportive responsibilities. Thank you for your understanding!

We wish you all the best for your project and hope it will be a great success!