Like all great success stories, this one too begins with just one person from the pioneer times of the company. Josef Manner, a trained businessman, opened a small shop in 1890 in the heart of Vienna just a stone's throw away from the huge doors of Vienna's St Stephan's cathedral. There he mainly sold bars of chocolate and fig coffee. Josef Manner pursued the goal from the very beginning to offer better quality chocolate products cheaper than the competitors'. "Every child who spends a Kreuzer on one of my products", he used to say, "should not just get a sweet titbit, but also something of nutritional value".
Corporate Social Responsibility
Employees and Leadership
"The success of our company is based on the motivation and the eagerness to learn as well as the creativity and the qualification of our employees."
"We strive after a healthy balance of economy, ecology and our social responsibility."
Sustainability is more than just a contemporary catchphrase for Manner – our company lives by it for already more than 120 years. Even the foundation of the company in 1890 has been for a social cause. Back then, Josef Manner was not content with the quality of chocolate and was considering producing it himself. Therefore, quality has always been a cornerstone of our company and this has not changed since today. In 2011, Manner started a major CSR offensive with focus on sustainability for palm oil and cocoa.
Manner and UTZ for sustainable cocoa
The Manner AG is the largest confectionery manufacturer in Austria. Due to the high quality requirements, all of the chocolate is produced in-house, beginning with the roasting of the cocoa beans. Because of that, social and ecological sustainability regarding the cocoa is very important.
As a processor of raw material like cocoa, we condemn any kind of slavery or child labor. To ensure, that the cocoa which we use in our products meets our social and ecological principals, Manner is a member of UTZ Certified since 2012. UTZ is one of the world’s largest sustainability programs for coffee, cocoa and tee. The goal of UTZ regarding the cocoa is to provide an efficient certification and sustainability program for a socially responsible and environmentally friendly production of cocoa. This program meets both the requirements of the manufacturer and the market. Since 2012, our company obliged to buy UTZ certified cocoa for all the produced wafers of the brand Manner. The audition process of our manufacturing sites has been completed in the first quarter of 2012. Until 2020, it is planned to cover the total demand of cocoa beans for the products of Manner with sustainable cocoa.
Further information at www.utzcertified.org
"We take a part in the social and cultural life and support charitable projects to the best of our ability. We sense the success of our company as an important contribution to the acquisition and protection of employment."
"Our brands meet great sympathy and trust from the customers. Every employee at Manner is responsible for the high quality of the products to reach the customer."
Product quality and quality management
Quality means that our customers can enjoy Manner products of the same high quality that they have always appreciated at any time.
Did you know that the recipe for the Original Neapolitan wafer from Manner was not changed since the invention by Josef Manner I. in 1898? The same holds true for many other successful products from the assortment of Manner such as Casali Rum-Kokos and Napoli Dragee Keksi, just to name a few.
Best confectionary indulgence
Brand products from the Manner company stand for the best confectionery indulgence. However, every luxury article is only as good as the sum of the individual ingredients, which is the reason for us placing importance on selected, high-quality ingredients. All raw materials are submitted to a detailed check on delivery to our quality control laboratories before they can be released for production. Our philosophy is to enter into a long-term fair business partnership with our suppliers to be able to guarantee consistently high quality.
Naturally the quality of our products is also checked during the continuous production process: for example, samples are taken on a daily basis from each production batch and are checked and evaluated by a trained team of tasters. You can well imagine that a great number of people wish to join this team of tasters!
The continuous improvement of our high-class standards is one of the cornerstones of our enterprise success and for this reason we constantly set ourselves higher goals. Since 2005 the Manner company has been the proud owner of the particularly stringent quality standard "IFS" (International Food Standard). This standard assumes high safety regulations and hygiene regulations and is regularly checked by external consultants. With the extension of the certificate in 2019 we could achieve the foundation level for both Manner locations.